Our approach:

Step 1: Create a shared vision.

Our solution begins with an in-depth interview to understand your strategic objectives — from cost savings, to boosting innovation, to achieving maturity and everything in between.

We’ll also gauge your goals for end user support improvements, and assess your current processes on your path to get there. Together, we’ll put everything on the table — and imagine what can be.

Icon illustration of 4 users sharing data

Step 1: Create a shared vision.

Our solution begins with an in-depth interview to understand your strategic objectives — from cost savings, to boosting innovation, to achieving maturity and everything in between.

We’ll also gauge your goals for end user support improvements, and assess your current processes on your path to get there. Together, we’ll put everything on the table — and imagine what can be.

Icon illustration of puzzle pieces coming together

Step 2: Assess today’s processes.

Working side-by-side with your end-user support decision makers and subject matter experts, our comprehensive workshop explores:

  • Sourcing, provisioning & deployments
  • Building, configuration, imaging, asset lifecycle management
  • End user support, self-service, IMAC, walk-up and onsite services
  • Mobility support, BYOD, CYOD, Enterprise Mobility Management
  • Asset dispositioning
  • ITSM and Program Governance

Step 3: Start your transformation.

Forging ahead with your goals and insights from our workshop, your custom report outlines ways to improve your current model. Insight infuses industry best practices to craft your comprehensive report, delivered within just two weeks.

From identifying areas of cost reduction, to recommendations on reporting and analytics, you’ll discover new areas of opportunity to transform your infrastructure and end user processes like never before.

Icon illustration of a circle split in two being joined together

Meaningful solutions, delivered your way.

Achieve governance.

Achieve business value and maturity with knowledge management, data analytics and continuous improvement road mapping.

Grow with confidence.

Flexible, scalable support options provide comprehensive solutions to adjust as your business needs change.

Improve satisfaction.

Help users solve issues faster through
self-service capabilities, a reliable service
desk and more.

IT teammates working tickets on desktop

Transform support.

More organizations are focusing on shifting their support models to the left. We designed our Workplace Services solution to help you adopt self service, automation, and proactive resolution capabilities that help you work smarter.

  • Committed year-over-year savings with outcome-based pricing.
  • Engage, enable and retain digitally native, highly mobile employees.
  • Achieve a cloud-first, mobile-first state by rallying devices, apps & technology to connect a modern workforce.
  • Shift focus from keeping the lights on today to innovating the business for tomorrow.

We’re powering the next era of workers.

At Insight, we have the expertise you need to attract and retain the next generation of workers. Learn more about who the workers of the future are in this video — and why they need unwavering support to work smarter.

HP MPS Knowledge is Power
Cover view of Gartner Magic Quadrant for Managed Workplace Services, North America 2018

Recognized by Gartner

Read the report to see why we believe we caught Gartner's attention.

Read the report

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Clear your path to success.

Transform your end-user computing environment into a digital workplace. Schedule your complimentary assessment today.

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