Client story Insight helps WA Primary Health Alliance (WAPHA) scale up a powerful cloud hosted application to deliver valuable insights
By Insight Editor / 12 Dec 2023 / Topics: Cloud Data and AI Analytics
Facts at a glance
Client industry:
Health
Challenge:
Primary Health Networks deliver national primary health care reforms by creating tailored, local and innovative solutions for metropolitan, regional and rural and remote communities.
WA Primary Health Alliance (WAPHA) sought to scale up Primary Sense, a powerful cloud hosted application that extracts and analyses de-identified general practice data to deliver valuable insights to general practice staff and Primary Health Networks (PHNs) across the country.
Solution:
Primary Sense is a cloud-hosted application that communicates with locally installed desktop clients – extracts de-identified general practice data and provides general practice staff and Primary Health Networks (PHNs) with on-demand reports to help with population health management. It also provides GPs with real time medication alerts and patient care prompts at the point of care.
Results:
The solution’s specific benefits include:
- Protecting patient privacy by collecting only de-identified data. This way, patient information remains anonymous, while still giving PHNs access to valuable healthcare insights
- Providing GPs with real-time time medication alerts and patient care prompts to inform their clinical decisions
- Proactively monitoring risk levels of individual patients by analysing their data against the in-built Johns Hopkins ACG® System risk stratification model
- Allowing PHNs greater reporting and analytical capabilities across a larger pool of data to improve health policy decision making and service delivery.
Area of expertise:
Modern Apps
WA Primary Health Alliance (WAPHA) operates all three of Western Australia’s PHNs, making it unique among the 31-strong national PHN network. It aims to shape, strengthen and sustain primary health care through strategies that improve access to care and public health outcomes.
The valuable work that PHNs do involves planning, guiding and directing investment towards vital primary health care services. As part of the PHN Program, PHNs are required to collect and analyse a range of population health data, especially de-identified general practice data, to look system-wide at gaps and population health priorities.
That’s where Primary Sense comes in. This solution– a cloud-hosted application communicating with locally installed desktop clients – extracts de-identified general practice data and provides general practice staff and PHNs with on-demand reports to help with population health management. It also provides GPs with real time medication alerts and patient care prompts at the point of care.
Primary Sense’s first iteration, or Primary Sense 1.0, was developed by the Gold Coast PHN as a purely local capability. Following its success, a group of PHNs across the country collaborated with the Gold Coast PHN and WAPHA to bring about a nationwide version in the form of Primary Sense 2.0.
Insight stepped in to play a key role in the delivery of this national capability, working with WAPHA from planning through to implementation.
“This project was a massive undertaking, and we needed a partner who’d give us the greatest confidence in their ability to support it. Part of why we chose Insight was because of its national presence, which we needed to be able to build something that could scale quickly and efficiently.” Stuart Gibbon, National Primary Health Insights Manager, WAPHA.
Primary Sense is also the first application built to sit within Primary Health Insights – a PHN-owned and operated national secure storage and analytics platform. This opens the door to building other data-driven applications and software to potentially introduce AI and transform patient care.
“Primary Sense is a perfect example of how technology can transform patient interactions and improve public health outcomes, while also protecting patient privacy. With the ability to analyse de-identified data and use it to provide real-time patient care notifications and prompts, Primary Sense is truly a game-changer in the field of primary healthcare.”
- Veli Matti Vanamo, CTO - Insight APAC.
