By Steve Solomon / 29 May 2019
Facts at a glance
Client industry:
Technology
Size of company:
50 employees
Challenge:
The client needed to expand storage to back up data, accelerate recovery time and better support customer needs.
Solution:
- Dell Compellent Storage Center
- Dell EMC Isilon Scale-Out Network Attached Storage
Results:
- $172,000 savings over 5 years
- Improved customer service and pricing
- Consolidated 10 service points of contact to 1
Solution area:
Insight’s Supply Chain Optimization solutions simplify the process of procuring, maintaining and replacing the technology clients invest in to run their business.
Even the most progressive companies need to address technology limitations. In today’s fast-paced business landscape, technology is currency. And no organization can afford to lose business because of outdated equipment.
One of the nation’s first cloud backup providers faced that very challenge. Renowned for its secure data backup, cloud hosting services and excellent customer service, the company protects vital information for customers in the healthcare industry. But its data centers could no longer keep pace with rising demands.
New customer acquisition, growing storage requirements and a higher volume of service-level agreements stretched the company’s existing infrastructure to the limit. Old servers slowed upload times, increased storage consumption rates, limited the company’s high-availability failover and crippled any potential for future growth.
With its reputation for professionalism and expertise at risk, the company reached out to Insight for expert consultation. Internal IT staff asked us to address cloud backup issues in the client’s hosting and remote IT environments.
Before making any recommendations, our Supply Chain Optimization team listened to the client’s challenges and concerns. Outdated equipment and storage capacity needed to be upgraded to prevent excessive downtime and to boost efficiency.
The client suggested its own solutions but welcomed new ideas. From our ongoing conversations, we realized the company had a high comfort level with its existing Dell environment.
After extensively researching ways to address the client’s needs, our team responded with a customized solution that would dramatically increase storage capability and save the client hundreds of thousands of dollars.
The two-part solution included eight new Dell servers for both the client’s hosted and recovery sites. The two server solutions combined offered faster performance and far more storage capacity and data protection than before.
Dell Compellent Storage Center, an all-in-one storage array, empowers highly granular data management through built-in intelligence and automation. The server delivers optimized efficiency, agility and cost savings to scale.
Dell EMC Isilon Scale-Out Network Attached Storage stores, manages and protects unstructured data with efficiency and massive scalability. It’s designed for the most demanding workloads.
The client successfully transitioned to the new systems with no downtime. Pleased with our customer service, honesty, expertise and ability to access multiple manufacturers, the client will ultimately save $172,000 over five years. The company’s IT team especially appreciated the ability to source all its equipment, networking, software, server and storage needs through a single source.
The company is thrilled to have a long-term technical partner with cutting-edge technology solutions and deep relationships with IT suppliers. In the future, the company will manage all of its IT procurement and hardware lifecycle needs through one Insight representative instead of its previous 10 points of contact.
