Providing clarity and understanding
Digital transformation is necessary to remain competitive in today's business environment, and end-user adoption is critical to any successful initiative. But how do you prepare your teams for change?
Our Adoption and Change Management (ACM) services focus on the people side of change. By understanding your current and desired future state, we'll create and execute a comprehensive plan that streamlines employee adoption and sustainment of new software, technology or processes.
Maximise the value of your digital transformation
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Change Readiness
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Inclusivity
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Security Awareness
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M365 Continual Adoption
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HoloLens 2
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Surface Device Adoption
Change Readiness
Insight’s Change Readiness Assessment is designed to pinpoint what you need to drive lasting change among your employees to maximise your technology investments.
Inclusivity
Our Microsoft 365 Inclusive Culture programme provides your organisation with the knowledge and tools to create a more empowered and inclusive culture.
Security Awareness Assessment
Keeping an organisation secure requires that all people in that organisation have an awareness of security. Insight’s Security Awareness Assessments help clients with the human element of security.
M365 Continual Adoption
Insight’s Microsoft 365 Continual Adoption Service continuously drives and sustains change through the adoption of Teams and Microsoft 365, empowering organisations to achieve significant transformation and change with Microsoft 365.
HoloLens 2
Insight’s Adoption of Microsoft HoloLens 2 and Dynamics Remote Assist Service enables organisations to utilise mixed reality efficiently to improve business processes.
Surface Device Adoption
Give your organisation the skills to successfully adopt Microsoft Surface devices by creating a culture change to support an inclusive workplace. All underpinned by Microsoft’s Surface Devices with their inclusive as standard design.
Persona Research & Development
Recent times have revealed a need for IT departments to improve their employee productivity and IT strategies. Organisations lack clarity on how hybrid and flexible working practices are impacting user experience of IT systems and tools.
A lack of understanding different user groups and needs across the business means these end-users often don’t have the right IT tools to perform their roles in an optimal way. As a result, the user's needs do not always match with existing and future IT solutions.
Insight's Persona Research and Development service focuses on developing user group needs aligned to your current and future IT strategy. Enabling you to provide the right tools, in the right setting, optimising costs and improving efficiency.

What does the future of work look like?
Thinking of employee experience holistically becomes even more important. As employees’ personal and work lives continue to blur, HR leaders will need to revisit their employee experience strategies as the work experience changes. HR leaders must facilitate more partnerships across the organisation to deliver on employee experience. Ingrid Laman
Our approach to accelerating technology adoption and what it means to you
Communication | Deliver the right messages to the right audience from the right sender at the right time with feedback loops. |
Sponsorship | Enable leaders to effectively support the transformation by providing step-by-step instruction. |
Coaching | Provide managers and supervisors the skills and tools to adopt change and help their employees through the change. |
Training | Document individual and team requirements to develop context, awareness and buy-in of new methods. |
Resistance | Mitigate negative reactions to change by providing proactive and reactive management planning. |
Champion | Leverage peer-to-peer change advocates to help support adoption and manage resistance. |
Insight is in the top 1% of all Microsoft partners.
We've earned 18 Microsoft competencies that represent our best-in-class capabilities and top-notch expertise and commitment. |
Advanced Specialisations |
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Gold Communications |
Gold Small and Midmarket Cloud Solutions |
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