In the initial wave of the pandemic, organizations scrambled to acquire and adapt IT solutions to ensure business continuity. This infographic highlights the common challenges IT teams encountered, how their priorities have changed and some biggest lessons learned along the way.
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The global pandemic caused unforeseeable consequences for business operations — and mounting pressure on IT to ensure business continuity.
How prepared companies felt about handling IT business changes due to COVID-19
15% of IT professionals said developing or refining their business continuity or resiliency plan was “extremely challenging” and ultimately “not successful.”
30% needed help from new or additional vendors to cover their pandemic response needs.
“…have more flexible budgets.”
“Moving forward, remote workers are going to be the new norm for our company.”
Downtime to enable remote work
Top IT changes companies had to manage or implement to ensure business continuity
“We need to be more proactive and work on enforcing education on new software we roll out to ensure our staff can use it seamlessly.”
Changing priorities and expanding roles of IT
79% of IT professionals expect IT to take on a greater role within their organization.
COVID-19 has impacted 2020 IT priorities…
Plans for IT investments now include health & safety.
“A company’s ability to survive any situation depends on its ability to innovate.”