By Matt Fedorovich / 13 Dec 2021 / Topics: Immersive technology Devices Mobility Virtual Reality (VR)
With nearly 18% and 28% of the U.S. population already using VR and AR respectively each month, the time is right to explore how your enterprise can benefit from immersive technology that equips dispersed and remote workers with new ways to collaborate.
Recently, I wrote about how Microsoft HoloLens 2 technology empowers geographically dispersed teams to work together to solve complex problems in real time, eliminating unnecessary travel and reducing risks, costs or delays. By providing a platform for virtual collaboration, HoloLens 2 offers coworkers the chance to train together from any location, replicating the energy and dynamics of group sessions without the time and cost of travel.
Let’s explore some of the workflows available to drive remote collaboration.
The ideal solution for instructing a single person or larger group, Remote Assist training with HoloLens 2 and Microsoft Teams incorporates a first-person approach to simulate in-person training sessions.
The technology enables workers with mobile devices to connect to remote collaborators via Dynamics 365 Remote Assist mobile or Microsoft Teams. Then, using a mix of live video calling, MR annotations and high-resolution snapshots, members of the team share what they see with remote collaborators so they can solve problems faster and more efficiently. This is especially helpful for situations in which access is constrained — for example, if the job site includes hard-to-reach spaces or if technicians need to solve problems on-site in real time under the guidance of remote experts.
When machinery is available but people are not, employers can use Dynamics 365 Guides and HoloLens 2 to build holographic workflows that overlay steps, instruction and information on top of physical machinery to train workers.
With Guides, you can create training structures from existing programs that walk users through procedures and protocols on machinery while allowing them to remain hands-free thanks to the use of voice and head-based gestures.
In situations when neither people nor machinery are available for training purposes, HoloLens 2 and Digital Twins allow employers to use a full digital twin for training and collaboration purposes. This full-scale virtual replication allows you to build whatever you need, wherever it’s needed, so you can keep innovation and collaboration moving forward.
MR technology offers organizations the ability to not only harness human critical thinking but also amplify it with the power of computing. By bringing together workers, information and expertise across locations, businesses access new possibilities to drive innovation in industries from manufacturing to education and beyond.
HoloLens 2 also incorporates the reliability, security and scalability of cloud and Artificial Intelligence (AI) services from Microsoft, allowing you to accelerate, transform and innovate with confidence. Plus, when you partner with Insight to bring HoloLens 2 to your enterprise, you access full lifecycle services and workshops, training and support tailored to meet your organization’s specific needs. From envisioning and planning to readiness, support, innovation and integration, Insight’s team of experts help you realize the collaborative benefits of HoloLens 2.
National Lead for Immersive Technology, Insight
With more than 10 years of experience in gaming, mobile and spatial computing, Matt focuses on bringing the latest virtual, augmented and mixed reality solutions to enterprise clients. He believes eliminating the barrier to entry for the next dimension of computing is key to realizing impactful business value and promoting a deep integration of natural spatial interfaces.
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Sources
1 Carter, R. (2021, June 1). Virtual Reality Statistics to Know in 2021. XRToday.com.
2 Petrock, V. (2021, April 15). US Virtual and Augmented Reality Users 2021. eMarketer.com.
3 PwC. (2019). Seeing is believing: How VR and AR will transform business and the economy.
