A Managed Service Provider (MSP) is a third-party company that remotely delivers a specified set of IT processes on behalf of its clients. These processes can include networking, security, applications, mobility and infrastructure.
An alternative to on-demand services, an MSP offers management, maintenance and support on a proactive and as-needed basis. These services are priced via a subscription model, which allows for more predictable IT spending.
A company can outsource some or all of its IT needs to an MSP. Many organizations choose to outsource the most time-consuming operations, as well as newer technologies for which in-house support is lacking, such as cloud computing.
Insight report / 4 Jun 2020
This special Insight Intelligent Technology report uncovers how organizations and IT teams adapted to the impacts of COVID-19 to support business continuity.