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Insight Public Sector is proud to hold the End-User IT Outsourcing Services contract # DIR-CPO-5030 with the State of Texas Department of Information Resources. Through this contract, we are able to offer services related to management, support, technology
Service Categories covered under this contract include Management Services (Provisioning Equipment, desktop outsourcing services, and asset tracking services), Support Services (Service Desk, Onsite support & move/adds/changes (MACs) Services, Remote support services, standard and ad hoc reporting and documentation, break/fix/maintenance services, and unwind/end of engagement services), and Technology Services (Network management services, software services, and security services).
Please contact your dedicated Insight representative for further assistance in obtaining a quote for the products listed on the contract. Please note that all purchase orders will need to properly list the DIR contract number DIR-CPO-5030 when submitting them to Insight Public Sector.
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General Contract Information
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Limited Service Warranty: Insight represents and warrants that Services performed by Insight will: (i) be performed in a timely, competent, professional and workmanlike manner; (ii) substantially conform to the written specifications under the Service Description for 30 days from completion, or for such other warranty period as may be indicated under the Special Terms and Conditions of the Service Description; (iii) be in compliance with all laws, rules and regulations applicable to Insight's performance of the Services under the Service Description.
Limited Warranty: PRODUCTS MANUFACTURED, PUBLISHED OR PROVIDED BY THIRD PARTIES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY BY INSIGHT OF ANY KIND, EITHER EXPRESS OR IMPLIED. Insight shall pass through to you, to the extent available, any manufacturer's/publisher's/supplier's written warranties associated with third party Products purchased from Insight. Although third-party services and support are considered "Product" and you may purchase such services through Insight, Insight is not obligated to provide the services or support. Insight accepts no liability for any claims arising out of any act or omission, including negligence, by your third-party service provider; and any amounts associated with third party services, including but not limited to taxes, will be collected solely in our capacity as an independent reseller of such Product.