State of Texas Communications Technology Services Contract
# DIR-TELE-CTSA-008

This contract Includes, but is not limited to, the following Telecom Managed Services:

• Managed or hosted voice and data network solutions
• Network optimization analysis and review
• Network project management
• Call attendant
• IVR, and related services

Reference contract DIR-TELE-CTSA-008 on your purchase order.

For assistance with SOW pricing or product information, or to obtain a quote, please contact your dedicated sales team. Please note, all purchase orders must reference the DIR contract number (DIR-TELE-CTSA-008). Thanks for choosing Insight!

Limited Service Warranty: Insight represents and warrants that Services performed by Insight will: (i) be performed in a timely, competent, professional and workmanlike manner; (ii) substantially conform to the written specifications under the Service Description for 30 days from completion, or for such other warranty period as may be indicated under the Special Terms and Conditions of the Service Description; (iii) be in compliance with all laws, rules and regulations applicable to Insight's performance of the Services under the Service Description.

Limited Warranty: PRODUCTS MANUFACTURED, PUBLISHED OR PROVIDED BY THIRD PARTIES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY BY INSIGHT OF ANY KIND, EITHER EXPRESS OR IMPLIED. Insight shall pass through to you, to the extent available, any manufacturer's/publisher's/supplier's written warranties associated with third party Products purchased from Insight. Although third-party services and support are considered "Product" and you may purchase such services through Insight, Insight is not obligated to provide the services or support. Insight accepts no liability for any claims arising out of any act or omission, including negligence, by your third-party service provider; and any amounts associated with third party services, including but not limited to taxes, will be collected solely in our capacity as an independent reseller of such Product.

Contract Related Information:

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